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Safe on holiday - Val Gardena Dolomites

Your health and safety are our highest priority. In order to guarantee you a carefree holiday, we have taken all safety measures against COVID-19.



Feel safe in your winter holiday

03/06/21 - 30/09/21

OUR PRECAUTIONARY MEASURES:

EASY CHECK-IN:
- You can check in online from home before your arrival

 

EASY CHECK-OUT:
- On request, you will receive the invoice by e-mail and you can pay the invoice online

 

PERSONAL SECURITY:
- our cleaning protocols have been changed and tightened

- after general cleaning, all contact surfaces are thoroughly disinfected

- disinfectant dispensers are installed in all common rooms and on each floor

- all common areas are cleaned twice a day

- frequent contact surfaces such as door blades, lift buttons are continuously cleaned and disinfected

- public toilets are continuously cleaned and disinfected

- a plexiglass has been placed as protection at the reception

- We kindly ask you to enter the elevator wearing a face mask. Please note that you can use the elevator exclusively with your family members

 

RESTAURANT:
- the tables in our dining room have been realigned for a safe and comfortable meal, considering the 1 meter distance between each table

- the service staff will serve you with a chirurgical protective mask

- on request we offer plexiglass protection in the restaurant

- the consumption at the bar is unfortunately prohibited. We will serve you at the table

 

ROOMS:
- the rooms are cleaned and disinfected daily

- on request, bed linen and towels are changed daily

- the utensils such as telephone, TV remote control, door blades,...are disinfected daily

- If you wish, you can refuse with daily cleaning

 

FREE PROTECTIVE MASK:
- all people who enter the hotel have to wear a mask and cover the nose and mouth

- ask at the reception for a free mask

- please keep the distance of 1 metre to other people

 

FREINA TEAM:
- Our employees are continuously trained and wear surgical protective masks

- Body temperature is measured before starting work

- our employees are tested every two weeks

 

ROOM SERVICE XXL:
- Room service is free of charge

- You can order breakfast, lunch and dinner by phone and enjoy it in your room or on the balcony

 

Rooms & Suites  elegant – alpine
Hotel Restaurant  regional – exquisite
Wellness & Relax  soothing – reviving