Safe on holiday - Val Gardena Dolomites
Your health and safety are our highest priority. In order to guarantee you a carefree holiday, we have taken all safety measures against COVID-19.
Feel safe in your winter holiday
03/06/21 - 30/09/21
OUR PRECAUTIONARY MEASURES:
EASY CHECK-IN:
- You can check in online from home before your arrival
EASY CHECK-OUT:
- On request, you will receive the invoice by e-mail and you can pay the invoice online
PERSONAL SECURITY:
- our cleaning protocols have been changed and tightened
- after general cleaning, all contact surfaces are thoroughly disinfected
- disinfectant dispensers are installed in all common rooms and on each floor
- all common areas are cleaned twice a day
- frequent contact surfaces such as door blades, lift buttons are continuously cleaned and disinfected
- public toilets are continuously cleaned and disinfected
- a plexiglass has been placed as protection at the reception
- We kindly ask you to enter the elevator wearing a face mask. Please note that you can use the elevator exclusively with your family members
RESTAURANT:
- the tables in our dining room have been realigned for a safe and comfortable meal, considering the 1 meter distance between each table
- the service staff will serve you with a chirurgical protective mask
- on request we offer plexiglass protection in the restaurant
- the consumption at the bar is unfortunately prohibited. We will serve you at the table
ROOMS:
- the rooms are cleaned and disinfected daily
- on request, bed linen and towels are changed daily
- the utensils such as telephone, TV remote control, door blades,...are disinfected daily
- If you wish, you can refuse with daily cleaning
FREE PROTECTIVE MASK:
- all people who enter the hotel have to wear a mask and cover the nose and mouth
- ask at the reception for a free mask
- please keep the distance of 1 metre to other people
FREINA TEAM:
- Our employees are continuously trained and wear surgical protective masks
- Body temperature is measured before starting work
- our employees are tested every two weeks
ROOM SERVICE XXL:
- Room service is free of charge
- You can order breakfast, lunch and dinner by phone and enjoy it in your room or on the balcony
